Made a Mistake? Here’s How to Begin Fixing It

Whether it was intentional or unintentional, sometimes we simply screw up.

Own It:

There’s nothing more frustrating than when someone refuses to take responsibility for their behaviors and actions-especially when those behaviors and actions caused harm. While we’re often so willing to overlook and forgive an error in judgment or a transgression, we tend to hang onto it more tightly when the person who caused the harm refuses to own it. So, instead of blaming, making excuses, getting defensive, ignoring it or assuming the other…